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HFS Horizons report
Publicis Sapient Named a “Market Leader” in Travel, Hospitality and Logistics Services by HFS Research

HFS’ Travel, Hospitality and Logistics Services Providers Horizons report recognized Publicis Sapient’s strengths and differentiators, including the role of its SPEED (Strategy, Product, Experience, Engineering and Data & AI) capabilities in shaping the future of the sectors.

A Vision of Value in Ecosystems

What’s next for travel and hospitality brands like yours? Allow our own Nick Shay and Jagdish Ghanshani to explain as they unpack the tools, trends and tech designed to unlock even greater value across your ecosystem, and illustrate why we’ve been recognized for our efforts in HFS’ latest Horizons report.

Video: Publicis Sapient's Vision for Ecosystem Value in Travel, Hospitality and Logistics
Report: Assessing Travel & Hospitality Service Providers

Report: Assessing Travel and Hospitality Service Providers

New tech—AI, IoT, cloud, robotics, AR/VR, the metaverse—is changing customer expectations and elevating experiences.

But T&H brands are simultaneously hunkering down and cutting costs.

Juggling the rapid explosion in innovation, evolving customer expectations and the need to seek efficiencies creates change and disruption, underscoring the necessity of strong ecosystems. 

Read the full report

HFS’ new Horizons report doesn’t just break down the current state of the travel and hospitality industry and the importance of digital transformation, but closely examines 21 leading travel, hospitality and logistics service providers, evaluating their key strengths and weaknesses.

Read it, and find out precisely why we achieved the highest ranking of HORIZON 3 “Market Leader” status, why our “proficiency in account management, service delivery and relationships” sets us apart as a leader in our field and how we continually deliver successful digital business transformation (DBT) thanks to our SPEED methodology.

Access the Full Report

Discover how we support our customers on their journey from functional digital transformation to enterprise-wide modernization, generating new value through ecosystems.
Jagdish Ghanshani
Jagdish Ghanshani
Senior Vice President and Managing Partner

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Nick Shay
Nick Shay
Group Vice President, Travel & Hospitality, International Markets

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