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Healthcare Consulting & Innovation

Enabling better decisions, increased access, and improved outcomes through transformative solutions

Seize the Space in Healthcare

There's never been a time of greater potential to transform healthcare than now. The combination of policy changes coming to life, the proliferation of digital platforms, data interoperability and customer demand makes for the best chance of making impact than ever before. We are focused on partnering with our clients to bring platforms, products, and services to market with greater speed and success, to drive better experiences across the health journey, thereby improving health outcomes and quality of life for more people. 

Sectors We Serve

We're Built for Complexity

We're interested in using digital to make a big impact on people's lives. We typically start with exploring needs, articulating the opportunities for new experiences, developing the case for change, and then designing and building those experiences. We have delivered digital transformation initiatives for some of the largest health systems and insurance companies, developed patient portals, designed and implemented supportive care services, orchestrated data sets to personalize experiences, and engineered innovative, cloud-based consumer platforms to deliver world-class experiences and care. Learn how Publicis Sapient is thinking about the opportunities in healthcare and how we can help you capitalize on them.  

Insight
How Digital Improves Patient Experiences & Health Outcomes

Learn how Publicis Sapient and HFS are reimagining healthcare experiences by leveraging digital to put people first.

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Our Work

Insight

Why Digital Relationships in Health Are Important

Download our digital relationships eBook for tips on experimenting, team building, and creating impact at scale through digital healthcare transformation.
Insight

Healthcare organizations that achieve better data interoperability can enable better patient outcomes.

The future of healthcare lies in the hands of leaders that solve digital health challenges and implement a fully integrated, personal healthcare service.
Insight

Healthcare organizations must scale the work of startups and enable themselves to be the source of innovation.

Healthcare services must be reimagined and redesigned so that they intuitively become part of a vastly improved U.S. healthcare system.
Insight

Platforms and the Coming of Age: How to Develop the Next Generation of Platforms

Healthcare organizations are increasing their focus on improving patient and member experiences in order to make sense of platform complexity.
Insight

Healthcare companies that focus on connected health can enable greater equity for patients.

The future of healthcare lies in the hands of leaders who solve digital health challenges and implement a fully integrated, personal healthcare service.
Case Study

How a Leading Health Insurer Reimagined Customer Experiences

A case study detailing the reimagining of a leading health insurer’s digital health journey for members and their online pharmacy.
Insight

Cancer has a profound impact on people and the workplace.

Digital supportive care services can help employers provide meaningful support to employees working with cancer, leading to positive outcomes for both employees and businesses.
Case Study

A U.S. Healthcare Services Provider Infrastructure Case Study

Reimagining an American healthcare services provider’s online pharmacy and their digital infrastructure to better help deliver medication and innovation.
Insight

Reimagining Healthcare Experiences with Generative AI

Learn how artificial intelligence can elevate patient interactions and automate processes within provider, payer and pharmaceutical organizations.
Case Study

The Benefits of Patient-Focused E-Health

Learn how Publicis Sapient and Salesforce created more value for patients, healthcare professionals and hospitals by starting with a patient-focused approach and ensuring a shared cloud platform, improving everyone’s experience along the way.
Case Study

BIO.org: A New Content Platform Everyone Can Trust

In 2020 we gave this global trade association self-reliance when they needed it most. How? By delivering a multi-domain content solution.
Insight

The Post-Covid Patient-centric Transformation

After the pressure of the pandemic, here’s how life sciences organizations can use digital to maintain lasting change and resiliency.
Solution

Pharma Growth Lab

The Publicis Sapient Pharma Lab provides the opportunity to scale, test and curate marketing projects. Learn more about our methods and findings.
Insight

Mining Opportunity from Our New Virtual World

See how tech helps pharma businesses find renewed influence, engagement and partnership opportunities – and prepares them for transformation.

Our Offerings - A Better How

Discover new ways to connect, create efficiency and grow your top line with proven solutions like CDPs, data monetization and digital identity.

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Deliver exceptional digital commerce experiences through omnichannel commerce, digital sales and order management

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Modernize your IT systems with solutions that include software delivery, digital engineering and cloud infrastructure and strategy.

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Transform the way your brand and your customers interact with exceptional customer, employee and partner-centered offerings and services. 

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Build the type of momentum that only comes with scalable optimization strategies, cross-channel communication and value-generating data visibility.

Learn more

Discover new ways to connect, create efficiency and grow your top line with proven solutions like CDPs, data monetization and digital identity.

Learn more

Deliver exceptional digital commerce experiences through omnichannel commerce, digital sales and order management

Learn more

 

Modernize your IT systems with solutions that include software delivery, digital engineering and cloud infrastructure and strategy.

Learn more

Transform the way your brand and your customers interact with exceptional customer, employee and partner-centered offerings and services. 

Learn more

Build the type of momentum that only comes with scalable optimization strategies, cross-channel communication and value-generating data visibility.

Learn more

Work With Us

Let’s talk about how we can help you add genuine business value and enhance your customer journey with digital transformation.

Tim Lawless
Tim Lawless
Senior Vice President Sales and Leadership

Let's connect

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Destigmatizing Cancer in the Workplace

Our commitment to the Health industry goes beyond our clients and the people they serve. We're on a quest to improve the patient experience, starting from within our organization. Because one in every two people will be diagnosed with cancer in their lifetime, Publicis Foundation launched Working With Cancer, the first cross-industry coalition to foster open, supportive and recovery-forward work cultures for cancer patients.

Learn more